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eastsport8's profile

Tutor

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4 Messages

Tuesday, January 29th, 2019 10:40 AM

Att sims worked great for a couple years in my ATT phone then started invalid card or card removed

Re=inserted card a hundred times and would work for a while....Put sims in old straight talk phone and I have no problems now. What would cause Att G3 D850 to stop reading card?

Accepted Solution

Official Solution

Community Support

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232.1K Messages

5 years ago

Hi @eastsport8

That's a great question.

Resetting your network connections will not erase pics. However, it will erase any saved network information like saved Wi-Fi networks (SSIDs), and passwords.

Kenneth, AT&T Community Specialist

Accepted Solution

Official Solution

Community Support

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232.1K Messages

5 years ago

Thanks for providing us an update @eastsport8!

 

It seems that you are having a recurring issue with old SIM is not working with your device. We would recommend visiting you local AT&T store for a new SIM card.

 

You can also view our Backup & Restore Article/ LG G3 D850 to follow the steps in store your files, photos, music on your personal computer.

 

We hope this information helps, and have a good weekend!

 

Dwight, AT&T Community Specialist

Community Support

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232.1K Messages

5 years ago

Hello @eastsport8!

 

Try resolving your experience by reinserting your SIM card and using the suggestions provided in this Community & Forums Thread or by simply following these steps:

 

  1. From your Home screen, navigate to Apps > Settings > Backup & reset.
  2. Select Network settings reset.
  3. Select RESET SETTINGS.
  4. Select Reset Settings.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

Tutor

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4 Messages

5 years ago

Thanks for the input.....Will that erase all my pics and data?

Tutor

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4 Messages

5 years ago

Thank you so much Kenneth. So far so good. Fingers crossed 🙂

Community Support

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232.1K Messages

5 years ago

You're welcome @eastport18!


Thanks for posting in AT&T Community Forums.


Kenneth, AT&T Community Specialist

Tutor

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4 Messages

5 years ago

Worked good for 24 hrs AND WENT OUT AGAIN SAYING CARD WAS REMOVED YES OR NO. So here we go again.....

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