Troubleshoot your device issues
BuckyBuck's profile

New Member

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1 Message

Wednesday, July 13th, 2022 4:12 PM

AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon.  I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multiple calls and one week later, Port Tech specialist advises that one can ONLY use the Verizon SIM card, no longer AT&T.  Very unhappy about that, so why even include the other two networks SIM cards in a kit if they aren't even viable? 

Constructive

Former Employee

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30.7K Messages

8 months ago

that would be a question for trac phone, at&t doesnt package or control tracphones business practices 

ACE - Sage

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105.5K Messages

8 months ago

1.  Tracfone is owned by Verizon.  Last thing I heard is they were dumping AT&T, but maybe that's not correct.

2.   If it's not listed here, you cannot use it with AT&T.

Non carrier branded phones that will work on AT&T now that 3-g is gone

New Member

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3 Messages

4 months ago

hi I'm curranty using an at&t device that is on TracFone service. I  have been use my phone for months now and its been working fine.

yesterday it said it had an at&t device update I so I installed it. after the update i have no service it says "unknown network"  emergency call only.  its not not on tracfones end. I put the sim in a different at&t device and it worked fine. so the update obviously extended the Network lock criteria and basically broke my phone. That's the equivalent of a at&t employee coming up to me and saying let me see your phone ill make it better, me handing it to them and them returning it broken.

I don't know who to call or talk to about this issue but every time I search about something like this 

a link to this thread is on top. so where do i go from here?

(edited)

ACE - Sage

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105.5K Messages

4 months ago

@Zentetsuken

(sigh) 

https://www.news10.com/news/what-verizons-purchase-of-tracfone-means-for-customers/

Tracfone is now Verizon.  Replace the phone with a Verizon compatible phone, or move to an AT&T mvno

(edited)

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