Troubleshoot your device issues

New Member


1 Message

Thursday, August 6th, 2020 12:09 PM

ATT Sim card in a Verizon phone

My husband is an ATT customer (iPhone 8) and I am trying to upgrade him to my old Verizon I phone XR. I tried putting the SIM card in the XR but it is telling me it will not work. I know there is away to do this. Can you please assist me with this? 


ACE - Expert


62K Messages

2 years ago

What exactly do you mean by “will not work”? Do you get any messages? Unless you have just put the SIM card in incorrectly, the only reason for it not to work is if it is locked to Verizon. A Verizon iPhone is fully compatible with ATT. You would need to contact Verizon to unlock.

New Member


3 Messages

5 months ago

I just got my verizon phone unlocked. I inserted my atnt sim card. I get messages but it will not allow me to make any kind of phone call. When I try it says that my phone is not registered on a network. 

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