Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

1 Message

Fri, Jul 26, 2019 3:17 PM

AT&T never sent me my unlock codes

I've been trying to unlock two of my phones for a few months now. They are both locked to AT&T. When I request the unlocking they send me the confirmation email. I receive nothing from them after this. I really need these phones unlocked.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

127.8K Messages

a year ago

Hello there @nvkemme22!

 

We can help with that. You can check the status of those requests simply by following these instructions.

 

Also, make sure to check your email's other folders including SPAM and Junk for any updates to your device unlock requests.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question