Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
eglittle's profile

New Member


1 Message

Thu, May 5, 2022 4:12 PM

AT&T Netgear NightHawk M6 Pro - Dell Latitude 7490

Under settings/network, it says connected to the internet.  BUT when I try to connect via the wifi, I get no Internet and it doesn't see the internet. 

I am running a Dell Latitude with Windows 10 Pro so any ideas on how to get it to see the netgear wifi.  I believe the netgear is seeing it ..



Community Support


195.3K Messages


Hello @eglittle, we want to help fix any errors you're experiencing with your AT&T Netgear Nighthawk M6 Pro device. 


First, to confirm if this is a network or device error, please let us know if you're able to connect any other devices to your hotspot. 


Let us know, so that we're able to provide further troubleshooting steps. 


We look forward to helping and thanks for contacting the AT&T Community. 


Lynn, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.