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New Member

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2 Messages

Saturday, August 7th, 2021 9:17 PM

AT&T 3G Phaseout Replacement Phone

AT&T sent us replacement phones because our current phones will not be capable of operating on the upgraded AT&T network.   Are the phones actually free?   If I transition to a different carrier will AT&T bill me for some portion of the replacement phone cost?

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Official Solution

ACE - Sage

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116.9K Messages

3 years ago

They are free, and probably pretty cheap.  They are locked, and unlock requirements still require they be used for 6 months of paid service on prepaid service. 

New Member

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2 Messages

3 years ago

The free smart phone AT&T send was a flag ship cell phone back in 2018.   It has better specifications than mid level 2017 phone it would replace. The replacement phone  is approaching end of manufacturer support, and I have found prices from $250 to $500 for unused units on-line.   It would be a good phone to fill the gap until I found a  good deal on a 5G phone, but I would not be happy to pay $250 for an obsolete phone 18 months from now if I decide to change cell phone suppliers.   

ACE - Sage

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116.9K Messages

3 years ago

@buyert3

Rumor is they are out of dirt cheap and now sending older, higher end phones.  Someone got an S9. Not bad

New Member

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1 Message

3 years ago

not really.  Just got a $65 LG k40

New Member

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1 Message

1 year ago

They sent me a crappy reconditioned I-phone.  I loved my "outdated" phone.  Never had a problem with it.  This one always says no SIM during/after charging.  Then it takes multiple attempts to get the SIM card to show it's there.  It also never fully charges.  Gets too hot to touch while charging.  Also always asks for you Apple ID ....after about every 2 to 3 times you use it. 

ACE - Sage

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116.9K Messages

1 year ago

@drakena

They sent you a free replacement.  They did not have to.  Buy your own phone and your issue goes away.  

It's been nearly a year, it's way past time to resolve this on your own.  

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