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rexesq's profile

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1 Message

Monday, October 17th, 2022 8:12 PM

Asus Zenpad NOW Won't Connect to Uverse wifi network

My 2016 Asus Zenpad used to connect to my Uverse wifi 2.4 ghz network.  Now it will not do so.  I have tried everything, including forgetting the SSID, manually setting ip address, enabling the guest feature on the router.  The tablet WILL connect to my phones hotspot, which proves the networking feature on the tablet works.  It just will not connect to my router's SSID wifi.  Any ideas?

Community Support


225.8K Messages

1 year ago

Hey there @rexesq, we want to help get your tablet connected again.

Earlier this year, we shut down our 3G network. Because of this, we highly recommend you check our list of compatible devices to make sure your tablet will still be able to connect to our network or router. 


If your device is listed as an accepted device, then try going through our wireless support page underneath the Connection and Device sections for troubleshooting steps to help get your Zenpad connected to your router.

Please let us know if this helps.

Dylan, AT&T Community Specialist

ACE - Sage


113.6K Messages

1 year ago

What does that have to do with the OPs wifi? 

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