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We want to help you back up & sync all your messages ADMiller!

In order to better assist you, please let us know the make and model of your device. You can use our device support tool, change to your device make & model and navigate to Backup & storage to check out your options. 

Keep us updated!

Rhoda, AT&T Community Specialist 

I have a Samsung Galaxy S8.

I will be transitioning to an iPhone 13 soon.

Thank you for informing us of the type of device you have @ADMiller.

You have the option to Backup & Restore with a memory card, or you can Backup & Restore with a Computer.

Backup & restore with a memory card:

• Swipe up or down from the center of the home screen to access the Apps tray. Select the Samsung folder, then select the My Files app.
• Navigate to the desired file(s). Select Copy, then select the Home folder.
• Select SD card, then navigate to the desired folder and select Copy here.

Backup & Restore with a Computer:

•  With the device powered on, insert the USB-C end of the USB-C cable into the port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.
• To place the device into the correct USB mode, swipe down from the Notification bar, then select the Android System drop down menu > Charging notification > Transfer files or Transfer images.
• Click the File Explorer icon, then click This PC.
• Click the device name, then navigate to the desired folder.
• Drag and drop files to/from the device drive to transfer.

We hope this informaiton is helpful.

Marilyn, AT&T Community Specialist