Alcatel Smartflip MMS messages

bought Alcatel Smartflip at Target Jan 2021; zipcode 48187; strong wifi signal. I cannot receive pics, nor can I send pics. "Auto Retrieve Message" is not an option shown in settings. I turn on data. I even turned on international roam. It says network failure. I never had this with my previous ATT flip phone.

I read the following instructions on this forum:

• We recommend that you try the following on your device. In the Messages app screen, press Right Menu to access Options > select Settings and press OK to view the following options:

Auto Retrieve Messages: Select this option to automatically retrieve all your multimedia messages.

When On without roaming is selected, the multimedia message header plus the message body and attachments will automatically download to your phone when not in roaming mode, this is default option.

When On with roaming option is selected, the multimedia message header plus the message body and attachments will automatically download to your phone when in roaming mode. When you select Off, only the multimedia message header will be retrieved and shown in your Messaging screen.