Troubleshoot your device issues
MikelGezz's profile

1 Message

Saturday, January 27th, 2024 6:45 PM

After a month a did receive an unlock request approved for my Surface Duo but no unlock code in the confirmation email

unlock request approved but no unlock code in the confirmation email

received below details to unlock my phone  , but there is no  unlock code ?  it's a Surface Duo  fully paid 

ACE - Sage

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117K Messages

3 months ago

Unfortunately this means you'll have to contact AT&T again. If you're still a customer just call them. If you are no longer a customer file a better Business bureau or FCC complaint. The complaint doesn't really do much other than get forwarded immediately right back to AT&T upper management and someone will contact you. It saves you a little bit of wait time on hold.

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