Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Troubleshoot your device issues
ATTHelpForums's profile
Community Support

Community Support

 • 

2.6K Messages

Tue, Oct 24, 2017 2:25 PM

Activate your AT&T Prepaid Go Phone

Cell Phone.png

If you decide to go the route of a prepaid plan, activating your phone is very easy.

You can purchase a phone or BYOD (bring your own device).

If you have your own device, make sure it is compatible with the AT&T network. Also, make sure it is unlocked. After that, you just need to purchase a GoPhone SIM Kit.

Once you have a phone and SIM card, make sure the SIM Card is inserted in properly and that your phone is charged. From here, you can activate your phone in 2 different ways.

 

Sim Card Quick Start Guide

  1. From the home screen of the device, tap Phone.
  2. Enter the Activation Code from the Quick Start Guide and Zip Code where you will use your service the most, then tap the Call icon.
  3. You'll receive a notification message with your new phone number and instructions to Power off your phone for 10 minutes to complete activation.
  4. After 10 minutes, you're read to power on the phone and add money to your account.
    Note: You'll need to add money within 26 days of activation, otherwise, your account will be cancelled, and you'll lose your phone number.

How to Load your Prepaid Phone

  • Going online to att.com/mygophone.
  • Dial 611 from your GoPhone.
  • Purchase GoPhone Refill Cards.

Online

  1. Locate your IMEI by dialing *#06#
  2. Obtain your SIM Number located on your SIM Card Holder
  3. Go to https://www.wireless.att.com/activations and activate your phone.

David, AT&T Community Specialist

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Accepted Solution

Official Solution

Community Support

 • 

2.6K Messages

5年前

Learn more about features and services for your Prepaid Phone.

 

David, AT&T Community Specialist

(edited)

Contributor

 • 

2 Messages

4年前

How many pre paid sims can be activated under one IEMI? And what exact relevance does the iemi have to do with activation anyway? Ty in advance 

Contributor

 • 

2 Messages

4年前

Imei****

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.