Troubleshoot your device issues
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New Member

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2 Messages

Friday, April 3rd, 2020 9:49 PM

770S hot spot rejecting password Mac Mini

MacMini running OS 10.14.6. Shows 770S hotspot network. Select 770S network... key in pasword... no connect... infinite loop... Select, password, select, password. No joy. Hotspot works with all other devices... iphone, ipad, macbook pro. Is there a problem with OS 10.14.6 and 770S?

Community Support

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231.2K Messages

4 years ago

Hi @daveltrs,

 

Thanks for reaching out! We'd love to help.

 

We ask that you visit our Device Support page for basic troubleshooting steps. It should already be set to the hotspot. If it isn't, you'll need to select it from the menu of listed devices. A bit further down the device's page will be troubleshooting options, click on Connectivity. There are a multitude of options here, so select one that applies to the situation.

 

Let us know if this helps!

 

Collin, AT&T Community Specialist

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