Troubleshoot your device issues
jogimme's profile

Contributor

 • 

2 Messages

Sat, Jan 24, 2015 8:24 PM

$25 for 1GB and $25 for tablet

I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, what if I decided to add a device in the future, would I begin seeing additional $25 charges on my bill?

Accepted Solution

Official Solution

ACE - Sage

 • 

97.4K Messages

7 y ago

Tablets are $10. It is a labeling error, you are being charged the correct line fee for a phone.
So your data charge, $25 and your line fee, $25.

If you added a tablet it would only be $10 and would share your data plan.
sandblaster

ACE - Expert

 • 

57.8K Messages

7 y ago

What is your total charge? It should be $50, $25 for the 1GB plan + $25 access fee for a smart phone. If that is what you are being charged, then the amount is right, why it says tablet I can't say. If you were to add a tablet to your plan, it would be $10. If you were to add another smart phone, that would be an additional $25.
Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.