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M

New Member

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3 Messages

Sat, Jun 19, 2021 12:18 AM

Why is it so difficult to login to AT&A wireless internet acct?

I've ben trying 2 pay bill 4 days! At every login attempt, AT&T doesn't recognz eithr my passwd & or email add.

2 pay bil wthout an acct # it reqirs u enter email add. When I enter my email add, I get err msg asking me 2 enter a valid add. I also suddenly began gettng msg I have 2 Id's. 3 reps told me they fixed but msg still pops up! As a conseqnce of all this, I missed last mths pymnt & now owe 2 mnths. And now AT&T Has turned off my wireless internet serv, so no watching TV. AT&T"S app has too many bugs,  phn reps say they fixed my 2 ID prob but msg still keeps popping u!  Sum1 @ AT&T needs to read the reviews on the AT&T app instead of sending out survey, the reviews say it all! So with long wait times to get to a rep what does 1 do??

ATTHelp

Community Support

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200.2K Messages

1 عام مضت

We are happy to help with your billing concerns @mi1.

 

Keep in mind you may need to clear your cache and cookies before logging in to your account.

 

  • Log into myAT&T to view and pay your AT&T bills online, manage multiple accounts, or upgrade your AT&T Wireless, U-verse, Internet, and Home Phone services.

We know when it comes to billing matters you need an answer quickly, so we recommend contacting us via chat or voice support for faster service.

  • Just choose your product, and then scroll down to the chat live option for immediate support.

If you have any additional concerns, please feel free to reach out to us

 

 

Thank you for being the best part of AT&T!

Lafayette, AT&T Community Specialist

New Member

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1 Message

2 m مضت

The AT&T website is horrible.  When will you guys get with the times.  I absolutely refuse to constantly have to dump ALL my cookies and clear my cache (cookies and cache serve a useful needed purpose) and/or reset a password EVERY time I merely want to examine the details on my bill.  This is nuts.  

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