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New Member

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3 Messages

Tuesday, July 7th, 2020 1:46 PM

Traveling Overseas Cant Access Account

I am currently stationed in Turkey VIA the military, and it is impossible for me to access my account online through the turkish networks open to me. I have spoken with several customer service agents to unlock my account to allow me to view my profile on these networks, but nothing is working. This is becoming very frustrating. 

Former Employee

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32.9K Messages

4 years ago

Government mandated not at&t

 

Accounts are blocked from access outside of the US and don't roam out of the US except for a couple countries,  A possible workaround is to use a VPN connection to a US based network or have someone you know and trust in the US login and do it for you.

 

Pre paid Support for travel abroad

 

+1.408.962.1025

 

Post Paid Support for travel abroad

 

+1.314.925.6925

 

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