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New Member

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1 Message

Thu, Jan 16, 2020 8:35 PM

Transcript of my text messages

I need to identify the exact date I first began communicating with someone (for the purpose of putting together a nice anniversary surprise), which was sometime in April or May of 2019, but the farthest back I can look on the website is July 2019. I also need to make a copy of said text messages for a slideshow. How do I access my full text message history? I am the only user of this phone and no court order is needed.

Responses

lizdance40

ACE - Sage

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70.3K Messages

a month ago

Are you a prepaid customer? Prepaid only has access to 6 months worth of usage Reports online.
If you are postpaid your My ATT account has 16 months of usage reports. The content of messages is not available, only number date and time.

IMessage is data and there will be no records.

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Brand User
ATTHelp

Administrator

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108.6K Messages

a month ago

Hello, @Gibbs_knows_more_than_me,

 

Thanks for reaching out. @lizdance40 is correct on the limits of text history. Do you have a prepaid or postpaid account? What type of device do you have?

 

If you have AT&T Messages Backup & Sync on your device, you might have access to older text messages if you've kept them saved on the app.

 

Have a great week.

 

James, AT&T Community Specialist

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