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1 Message

Wed, Feb 13, 2019 3:21 AM

Remove my ID from another account

My ID is linked to two accounts, my current account and my parents account which I am no longer on.  I am unable to remove myself from the old account and I’m constantly receiving notifications about the old account.  How can I get my ID removed from my parents account???


Accepted Solution

Official Solution

Brand User

Community Support


127.7K Messages

a year ago

Hello @Rando5150,


We're happy to help! So that your access ID won't be linked to your parents account any longer, be sure to follow these steps:

  1. Go to Profile.

  2. Select Sign-in info. 

  3. In My linked account, choose Remove this Account for the account you want to unlink.

  4. Select one of the following, if prompted:

    • A secondary user to replace you as the primary user

    • No one

  5. Choose a new primary account, if prompted.

  6. Follow the prompts to remove the account from your ID.


Let us know if you have any further questions!


Bobbie, AT&T Community Specialist

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