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3 Messages

Fri, Dec 27, 2019 5:08 AM

Not able to download or receive down loads on messaging

Cant receive or send pictures etc through Messenger


Brand User

Community Support


136.5K Messages

9 months ago

Hi @Stchek,


Thank you for reaching out to us. We apologize for the delayed response. We'll be delighted to assist you.


When did you begin experiencing service issues? What kind of phone do you have? What messaging app are you using? Have you tried any troubleshooting measures? With more details, we'll have a better idea of to proceed.


Darais, AT&T Community Specialist

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New Member


3 Messages

I changed from Verizon to At&t. After I changed I could no longer send or receive picture messages.

I appreciate you getting back to me and not just blowing it off. Please help.

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