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New Member

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1 Message

Thu, Aug 11, 2022 11:29 PM

No signal in Lake City Arkansas

We do not have service in lake city arkansas 

do u know what is happening. 
the zip Code is 72437 

the area code is 870 

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.3K Messages

2分前

We are here to help you with signal in your area, @Hollywood1.

 

As of now, we did check for any outages using the information that you provided, and there are no reported outages at the moment. The towers nearby are good and active. With that being said, let's try some troubleshooting tips to see if it helps improve your signal. Start by making sure your device is not on airplane mode. Most devices have the option to place your device in airplane mode. Airplane mode while designed to power down while in the air, can help sync your phone or device to the nearest tower. 

 

We also want to try troubleshooting your SIM card. Removing the SIM card and placing it back into the phone.

  1. Turn off the device
  2. Remove the SIM card (Use the SIM Removal Tool that came with the phone)
  3. Clean it with a soft cloth
  4. Place the SIM back into the phone.
  5. Power it on and test.

You may view our No Signal & No Service – Restore Service On Your Android page for additional troubleshooting tips. For Apple you can view our No Service or Searching on iPhone.

 

Lastly, you can check out our Wireless Support page for personalized troubleshooting steps. 

 

Let us know how this works for you. If you are still experiecing no signal after trying these troubleshooting tips, we can bring you into a Direct Message to proceed with our next steps. 

 

Clarissa, AT&T Community Specialist 

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