Shop Now, Avoid Delays - Get Our Best Holiday Deals!
Help for account, billing & more
cerda2015's profile



1 Message

Thu, Nov 16, 2017 5:18 AM

new ATT wireless account, old email, can't login to new account

How do I login to my new ATT account when it has the same email as the old account?


Community Support


176.5K Messages

4 y ago

Hello @cerda2015!

It is my understanding you have a new wireless account and you want to access this account online.  Being able to log onto the account is a great way to manage your service.  I will be happy to assist you with this.

You would log into the account by using your myAT&T user name and password.  This brings up the question, have you registered your new account yet?  If not, please go to the AT&T Login page and create a user ID.

Thank for being part to the Community Forums, and enjoy your Holiday Season!

Anthony, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.