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colterdw's profile

New Member

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2 Messages

Thursday, May 26th, 2022 3:02 AM

Need to access account but do not have account #

I bought a phone today in store. (New customer, porting # over) Need to login to my account that I assumed the associate created, as I got emails to verify email address, verify autopay etc. I was not given any login info and did not get an email with any. Tried to make a new account but don't have the account number, just the last 4 digits from my emails. What can I do?

New Member

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2 Messages

1 year ago

Am also worried the tech ordered the wrong phone (z fold3 vs zflip3) since the case he ordered was for the fold, not the flip so I will need to return that as well

Community Support

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221K Messages

1 year ago

Hey there colterdw, we want to help.

Let's meet in a Direct Message to discuss your account and order concerns. Please check your Direct Message Inbox, which is the chat icon next to the bell icon in the upper right corner of the Forums page.

We hope to hear from you!

Carlton, AT&T Community Specialist
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