My AT&T log in troubles
I recently bought a new cell phone. I changed from prepay account to a plan. I am trying to log in to myATT but it is not recognizing my email address (even though ATT sent me an email yesterday about my purchase) or my phone number (it has not changed in 6 years or more) . I have a few questions:
1. Can I find my "Account number" on my receipt from the purchase of new phone? and if so where?
2. Do I need to "create a new account" on MyATT because I changed from prepay to a plan? and if so how do I do this if my email and phone number is not showing up and I have no idea what my account number is because it is not clearly marked on my receipt.
3. Is there another way to create an account or find my account? I have entered my email, my cell number and my date of birth