
New Member
•
4 Messages
Lost phone. How to reset my account pin without my phone
I lost my phone and to get a new sim with same number I need to provider my account pin. How can i reset my pin without my phone.
New Member
•
4 Messages
I lost my phone and to get a new sim with same number I need to provider my account pin. How can i reset my pin without my phone.
Accepted Solution
formerlyknownas
ACE - Sage
•
107.3K Messages
2 years ago
You don't. You go to an AT&T store, replace the phone, and have a Sim card made for your old number. Bring ID and method you use to refill to help ID. You'll need to know your login info.
0
dugurus
New Member
•
4 Messages
2 years ago
I went to AT&T store I provided my ID , address proof and my passport. I cant remember my pin. They said they cant help.
I really dont know what else proof I need to show them when I'm standing alive with all my Id's proofs in front of them.
(edited)
0
0
dugurus
New Member
•
4 Messages
2 years ago
I went to at&t corporate store and they verified my ID proof and store manager was able to bypass the account pin verification step and they gave me a new sim card on my same phone number.
0
0
1MILLMOM
New Member
•
1 Message
8 months ago
I went to Corparate and they too told me without my phone in hand they wouldn't be able to help me. reset my pin. My phone was stolen 3 days after I got it. I had barely begun to use it. THEY ALSO WON'T TAKE MY PAYM,ENT OR STOP SERVICE!
THANKS MILLICENT
0
0
llee040
Mentor
•
110 Messages
8 months ago
I don't have personal experience with this kind of theft, but I do keep password protection on my Sim, and would recommend doing so. I think it's likely a thief might just throw the phone away once they discover the Sim is password protected.
0
0
formerlyknownas
ACE - Sage
•
107.3K Messages
8 months ago
@1MILLMOM
Read everything I wrote...
0
0