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Chjing's profile

Tutor

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1 Message

Tuesday, March 19th, 2019 6:34 AM

Login issues

It has been several days that I can’t login my account. Every time I tried to login it just pops up a window showing “system errors” or “sorry! Looks like you caught us at a bad time. We are busy in fixing a technical issue.” I wonder how long it can last as my usage of data is about to reach the extreme and I have no idea what to do because I cannot even login my account . As a trusted company, I don’t think at&t should have this issue for such a long time.

Contributor

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2 Messages

4 years ago

I can't log in either, I've tried from multiple browsers and even different computers. No such luck. What is the problem there??

Contributor

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2 Messages

4 years ago

Nevermind, most recent post helped, ad blocker turned off. Ridiculous. What are they doing during the login process that my Ad Blocker doesn't like? I wonder.

Tutor

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7 Messages

4 years ago

Turn off ad blocker for ATT website, should work.

Contributor

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2 Messages

4 years ago

I'm having the same issue and it couldn't have come at a worse time. I need access to the locator I pay monthly for and cant use it when I frickin need it

Contributor

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2 Messages

4 years ago

The time here is 9.35 not 735

Tutor

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5 Messages

4 years ago

Hi in regard to the log in problem. I turned my ad blocker off for the AT&T site. I can now log in with no problems at all.
You may have to add the site to the white list.

Contributor

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1 Message

4 years ago

Having the same problem with ATT login. Both on Chrome and Edge browsers. I get no error message but the page after login just says Please give us a moment. We're almost there! and then never connects. Whats up here?

Tutor

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7 Messages

4 years ago

If you have an Ad blocker, turn it off for att and it should work fine
after that.

Contributor

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2 Messages

4 years ago

I was logged in buy session setting up another data plan today and then got a error message so signed out . It would not let me resign in, says my email which I’ve used for years is not valid etc etc and password reset doesn’t work. Att charged my  bank account I see the $30 monthly change showing minutes later today it’s just a access issue.

 

Another note I always get a new email saying my data plan has been renewed not today yet bank card charged the $30 plan.  just weird like my email doesn’t exist anymore. 

 

anyone have a clue what’s happing why my email shows no good now? 

Contributor

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1 Message

4 years ago

I get this error daily when trying to login. 

 

Troubleshooting Done

  • Google chrome cleared browser cookies, cache, history - issue remains
    Google chrome used private browsing window with NO extensions - issue remains
    Internet explorer cleared browser cookies, cache, history - issue remains
    Internet explorer used private browsing with NO extensions - issue remains

SNAG-0000 2019-09-18.jpg

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