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jordeman's profile

Contributor

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1 Message

Tuesday, March 19th, 2019 5:40 AM

Let's double-check that it's really you.

TO:  ATT 

RE: "Let's double-check that it's really you."

Dear idi-ots,

I am sick of getting this pop-up 'security' check, you need to fix this crap. How about this, you keep 'double-checking', cause I ain't paying you a dime until you figure it out! 

 

 

Voyager

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1 Message

5 years ago

What's the point of this?? Accidentally broke my phone today and tried to log in from my pc and got this message. It's sending a message to a broken phone. No option to send the verification code elsewhere. Talked to customer support and their answer was to go get the phone fixed or buy a new one to log in. Haha ok. This wasn't thought out.

Mentor

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36 Messages

5 years ago

How do I disable this option? I don't want a Text message each time I login to my account.

Tutor

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9 Messages

5 years ago

SOLVED MY ISSUE - Thought I'd share maybe it'll help someone else -  I just spent an hour talking to tech support and we finally resolved it at least for my scenario.  I have a few contacts in my iPhone labeled SPAM, which I add spammers that call as add on lines so they are automatically blocked so I don't have to create a separate blocked phone number for each and block them.  I get SO many SPAM calls it's pathetic really... (Yes, I have Call Protect installed too) The agent had me scan my blocked numbers for one starting with 746.  I found if and unblocked it, and it started working.  I hope someone saves some time if they run into this problem in the future and this helps them.  I hate wasting time!

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