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New Member


2 Messages

Tue, Jun 30, 2020 6:17 PM


Trying to add my wireless number to IMO for discount.  I review an endless beachball after entering info 


Brand User

Community Support


127.2K Messages

a month ago

Greetings @Imouser!


Allow us to get you on the right steps of IMO discount activation!


  1. You will first have to submit your information using the IMO Portal to receive a ticket number after completion.
  2. You will later receive an email notification that will require approval before the ticket can move forward.
  3. From there, you will have to contact your manager/HR department for further assistance with the IMO request to continue processing.

After completion, the IMO discount will take up to 1-3 billing cycles to appear on your AT&T account.


We hope this helps, and enjoy the rest of your day!


Dwight, AT&T Community Specialist 

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New Member


2 Messages

I am able to log in.  The issue is that once I am logged in and try to add my number.  I fallout all of the appropriate info but it never advances past that screen.  There is a spinning wheel that spins forever 

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