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New Member

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2 Messages

Tue, Jun 30, 2020 6:17 PM

IMO REQUEST

Trying to add my wireless number to IMO for discount.  I review an endless beachball after entering info 

ATTHelp

Community Support

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196K Messages

2年前

Greetings @Imouser!

 

Allow us to get you on the right steps of IMO discount activation!

 

  1. You will first have to submit your information using the IMO Portal to receive a ticket number after completion.
  2. You will later receive an email notification that will require approval before the ticket can move forward.
  3. From there, you will have to contact your manager/HR department for further assistance with the IMO request to continue processing.

After completion, the IMO discount will take up to 1-3 billing cycles to appear on your AT&T account.

 

We hope this helps, and enjoy the rest of your day!

 

Dwight, AT&T Community Specialist 

New Member

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2 Messages

I am able to log in.  The issue is that once I am logged in and try to add my number.  I fallout all of the appropriate info but it never advances past that screen.  There is a spinning wheel that spins forever 

New Member

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1 Message

1年前

I am experiencing the same spinning wheel issue. Can you please help me?

ATTHelp

Community Support

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196K Messages

1年前

Good evening @! Allow us to address your IMO enrollment concern!

 

If you haven't already, please make sure you have an IMO access Id to be able to login to the IMO portal.

 

Also, account must be in the name and financially responsibility of the eligible Indirect partner employee enrolling.

 

Let us know if that is helpful! 

 

Rhoda, AT&T Community Specialist

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