AT&T Community Forums

I keep getting redirect errors when trying to use AT&T Thanks

I was trying to get some movie tickets for Ticket Twosdays and I can't get in. I click the link and get this message: ERR_TOO_MANY_REDIRECTS. I have tried this on 4 different browsers on 3 different devices and still get the error. I tried to use the app on my iphone, but I can't even log in to that right now. You are a multi-billion dollar company. This is one of your core features. Why can't you develop networking that works. Verizon and T-Mobile don't have these kinds of problems. Please help me resolve this issue.

Responses

ATTHelp

Community Support

•

210.7K Messages

3 years ago

Greetings @macdaddy5539!

Let's look into resolving your Ticket Twosdays sign in issue for you. Most login issues can be resolved by following a few simple steps.

Be sure to use the same AT&T user ID (username and password) used to log in to myAT&T app or to view your AT&T bill online.
Don't have an AT&T user ID?
1. In the AT&T THANKS app, go to the My Account tab and click on Login Help.
2. Scroll to the section How do I get an AT&T user ID? and click Tap Here.
3. This will take the customer to the Create your AT&T User ID webpage.
4. The customer's new AT&T user ID must be associated with customer's existing active postpaid wireless, DIRECTV/U-verse TV or AT&T Internet account.
Forgot User ID or Password?
1. In the AT&T THANKS app, go to the My Account tab and click on Login Help.
2. Scroll to the section, What do I do if I forgot my User ID or Password.
3. Click Tap Here and customer must follow instructions for Forgot User ID/Password on att.com.