Contributor
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2 Messages
I got the AT&T app but access isnt granted?
I got the AT&T app today to view my data usage but whenever I try to open it, it says "Yor ID has not been granted access.." How do I fix this?
Contributor
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2 Messages
I got the AT&T app today to view my data usage but whenever I try to open it, it says "Yor ID has not been granted access.." How do I fix this?
kdfederer
ACE - Expert
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13.1K Messages
9 years ago
Are you the primary on the account? If not, the primary may have added a security pin to prevent unauthorized access.
Does the message say why your access is denied?
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sydnis101
Contributor
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2 Messages
9 years ago
I'm not the primary on the account.
It doesnt say why my account wont grant me access, it just says i have to wait or call customer service
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