New Member
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1 Message
I forgot my User ID and Password
I've been paying my bill by phone, but I want to start paying my bill using the website, I do not remember either the UserID or Password
New Member
•
1 Message
I've been paying my bill by phone, but I want to start paying my bill using the website, I do not remember either the UserID or Password
Accepted Solution
Official Solution
ATTHelp
Community Support
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214.9K Messages
10 months ago
Hello, @arturorocha2001! We can help you recover your user ID and reset your online password!
Thank you @formerlyknownas for your input.
To recover your user ID, select Forgot user ID on the myAT&T sign-in page.
To reset your online password, select Forgot Password, on the myAT&T sign-in page, enter your user ID and last name, and follow the instructions.
Please let us know if you have any other questions.
Thank you for reaching out to the AT&T Community Forums!
Rachel, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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107.2K Messages
10 months ago
Postpaid wireless? Prepaid?
Your username is probably the email that you get notifications on.
Do you get text notifications indicating you are on a 30-day Prepaid Plan?
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