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Dreemi's profile

Contributor

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1 Message

Tuesday, October 17th, 2017 4:16 PM

I can not access the IMO. I can not remember what the username and password could be. HELP!!!

I'm an Apple employee and was off today. I received a text today that I must login to the IMO Portal by tomorrow or lose my 57% discount. It gives no web address or link for me to access. I have no idea what my login or password would be once I get the portal address and don't have much time to get this all done. Can someone at AT&T help me with this?

ATTHelp

Community Support

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207.7K Messages

5 years ago

Greetings @Dreemi,


Receiving this text message regarding your IMO discount can certainly be worrisome. I would be happy to help!


First off, I would like to make sure you have an Access ID created strictly for your IMO discount, otherwise you would not be able to receive your discount. You can create one by going here and filling out the form and submitting it on the same web page. You can recover it on this same page if you do not remember what it previously may be. For the email address, please make it your work email if possible.  


If this has already been done, we would recommend you speak with your manager to ensure the IMO discount was submitted properly to us. 


I hope this has helped! Please let us know if you have any further questions or concerns.


Thank you for your time, and I hope you enjoy the rest of your week.


Donna, AT&T Community Specialist

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