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edpsx's profile



1 Message

Tuesday, April 9th, 2024 1:49 PM


How do I get this fixed?  I cant upgrade or do any changes to my account online without getting this code.  All plans have been updated so I know thats not the issue. 

Community Support


232.4K Messages

2 months ago

Hello @edpsx, we understand you're not able to upgrade, and we're here to help direct you to the right support channel to get this addressed. 


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your Business Account, please review our and choose the best option to reach out to us. Thank you for choosing AT&T.


Thank you for contacting AT&T Community & Forums,

Andrew, AT&T Community Specialist

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