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Contributor

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1 Message

Mon, Jan 1, 2018 7:40 AM

How do I get phone records from several years ago?

I am trying to find the number of a family friend from several years ago. I called this person on my wireless phone. I would be able to identify the number as it was in a different state.

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sandblaster

ACE - Expert

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39K Messages

3 years ago

Call records are on your monthly bill. The last 16 bills are online, for anything older you must call and ask for a bill reprint. There is a $5 charge for each month reprinted. Make sure you ask for the detailed call records, not just the billing data.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

I just called ATT customer service and was told they could not provide me earlier records. Who should I contact at this point?

Contributor

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1 Message

8 months ago

 

Sandblaster, Who should we call for this? I need my records to make a criminal complaint.

sandblaster

ACE - Expert

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39K Messages

8 months ago

@cbroom822 Just call the regular customer support number:

Bill & account
611 from AT&T mobile phone
Every day, 7 a.m. - 10 p.m. local time
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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