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New Member

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2 Messages

Saturday, December 5th, 2020 8:11 AM

Hi, can i stop my data usage from being viewable online in my account ??

Just wondering because, one of the phones on my plan stopped showing texts and i know ive texted them recently

ACE - Expert

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64.7K Messages

3 years ago

No. There must be some other reason. Neither account owners or users can stop or edit usage records.

ACE - Sage

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117K Messages

3 years ago

The only place your data usage is visible is on your phone. The AT&T online account only has categories, like video, audio, etc.  Data use is PRIVATE.

  As phones are using Advanced messaging and Rich communication services, those Services go as data not as text. That means there will be no record except on the phone if the text messages are saved

(edited)

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