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Having problems recovering password from ipadlanding page
I'm having problems recovering my account password from the ipadlanding page.
I've put in the email address the account bills to and the imei and iccid from my iPad, but the portal rejects my info.
Anyone else have this problem and what was the solution?
3 years ago
Thanks for reaching out! We'd love to assist.
What is the portal saying when your information is being rejected? Also, have you signed in/renewed service for your iPad within the last 60 days? If you haven't, the process for signing in will be different.
We look forward to your response!
Collin, AT&T Community Specialist