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New Member

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2 Messages

Thursday, November 12th, 2020 12:31 PM

Data and Text Use

I am showing some data and text use on 3 of my 4 lines. The fourth line has no detail at all.  All of my texts on my line aren't showing - because I actually know who I have texted. When I emailed I was told I needed legal action to get this information???  What is going on? I switched back to AT&T so I could see the logs since I have two teenagers.

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Official Solution

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Former Employee

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31.4K Messages

3 years ago

All you can see is the date time and number of the texts not the actual conversation I messaging uses data and doesn’t show up as texts everything is on your online account. In the detailed billing link. 

New Member

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2 Messages

3 years ago

I am seeing nothing on the one line. No data usage - no texts - nothing. I did not expect to see the conversations - but I do expect to see the numbers and data usage.

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