New Member
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2 Messages
cell phone
I can't get in to pay cell bill, I've requested user name, password, mine don't match. I have this same problem every month and I'm so tried of it, Been trying for 2 hours and now locked out for 24 hrs
New Member
•
2 Messages
I can't get in to pay cell bill, I've requested user name, password, mine don't match. I have this same problem every month and I'm so tried of it, Been trying for 2 hours and now locked out for 24 hrs
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
This forum is not customer support. No one here has access to your account. You need to call or chat for account specific help.
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ATTHelp
Community Support
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231.5K Messages
4 years ago
Hi @janiceriggs,
We would love to take a closer look into your payment concerns.
We are curious to know more about the following:
~What kind of account are you trying to pay for, AT&T PREPAID or postpaid.
~How have you ended up paying your bill the previous months
~Do you have difficulty accessing your myAT&T account for other features
~What is your account security settings, normal or extra
~What payment method are you attempting to use, check or credit card
~Have you explored the possibility of enrolling in autopay?
Please reach back to us so we can assist further
Doyin, AT&T Community Specialist.
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