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J

New Member

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2 Messages

Thu, Nov 25, 2021 1:29 PM

can't see my data text and call logs

When I try to view my data, text, & call log I receive a blank box.

sandblaster

ACE - Expert

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54.5K Messages

9 d ago

Known issue being reported by multiple customers. ATT says they are working on it. Seems to be restricted to the MyATT app. If you want to view usage logs, use a browser.

New Member

 • 

2 Messages

9 d ago

Sanblaster, I appreciate your response but it seems to be my phone. I tried using the browser and got the same blank box. It works if I access MY ATT on my laptop. Hopefully they'll be able to resolve this soon. Thank you. 

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