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1 Message

Wed, Dec 5, 2018 2:15 PM

Can't remove linked account

When I first started my online account my boyfriend used a email that was used with another account and it wont let me unlink it because there is a unpaid balance.


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127K Messages

2 years ago

Hello, @Longliverah2016,


We'd love to help with this. Here's information on removing a linked account from your user ID. If there is a balance, it will need to be paid before it is removed.


Have a great week!


James, AT&T Community Specialist

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