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ella003's profile

Contributor

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1 Message

Sat, May 5, 2018 3:17 AM

Can't login on Chrome

Why can't I login on Chrome? I'm using a MacBook Pro and whenever I try to login I just get a blank page. Why didn't this start happening and how can I fix this?

ATTHelp

Community Support

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189.5K Messages

4年前

Hello @ella003,


This is a pre-installed app on this MacBook Pro.  Allow me to provide you with this article to get support for the app issue.  Contact Support will assist for your type of device and provide you with the assistance you need.


Have a wonderful day!


Georgia, AT&T Community Specialist

Contributor

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1 Message

4年前

I fixed this for my pc. I was able to use IE to easily and successfully log int to ATT.com Was not able to login on same PC in Chrome as well as another PC in Chrome.

 

I uninstalled Chrome, rebooted, reinstalled, rebooted and Google synced all my chrome extensions and was able to log into ATT with no issue on both PCs.

 

Hope this helps someone. 

Contributor

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1 Message

3年前

I now cannot get the ATT website to even open on Chrome, Edge, or my Avast Secure Web Browser? I was having problems logging in for the past month, now I can't even get the ATT page to open in any of my browsers? Tech from ATT suggested their website works better on Firefox? So now I have to have another browser on my computer to specifically open ATT? Please help, I use this website to track our usage on all our devices.

 

Contributor

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2 Messages

3年前

I am having a similar issue. In Chrome, ATT.NET redirects to https://start.att.net/error/ which of course is an error. 

Contributor

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1 Message

3年前

Just so people realize this who also had this problem, extensions like Adblock and Ublock mess with how AT&T's website works, the most obnoxious part is how they do that spinning wheel thing on every load page there is, and I'm assuming there it's loading up checks of some sort and pretty much blocks people with these types of extensions from accessing their page.

 

Gotta advertise that Galaxy Note that we don't want.

New Member

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4 Messages

and they want to blame everyone and anyone but themselves. Sorry, ATT, but if I have ZERO issues on ANY OTHER WEBSITE, you're the problem. Can't wait till my contract is up and I never have to have ATT ever again. 

Contributor

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4 Messages

3年前

I have the same problem.   I cannot login to my account from Google Chrome on a desktop PC.   I was able to login from FireFox  on the same PC.  I was also able to login from Android phone.  Therefore, my account and its password are still working.  Only Google Chrome does not work.  I cleared all cache and cookies, then tried again but it did not work.  I pay all bill online. Only ATT.COM has this problem.

klepp0906

Mentor

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71 Messages

3年前

Same exact issue.  have to use another browser to login to my account.   Ive been using a computer for ALOT of years.  chrome for at least the last half dozen.

This is the only website i recall ever presenting this issue, and its been a thing for quite some time. 

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