Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?

New Member


1 Message

Wednesday, February 17th, 2021 6:19 PM

Cant create an account because it cant verify my account?

I've been trying to make an account and I put in all of my details, but once I enter my FAN it says that it cannot verify? I'm not sure what I'm doing wrong here. Anybody have a solution?? I need to get online and see if my bill is ready to be paid.

ACE - Expert


64.7K Messages

3 years ago

Where did you get the FAN number you are entering? In any event, you should be able to register for online access using your phone number.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.