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Junkman1968's profile



1 Message

Thu, Sep 25, 2014 2:41 AM

Can't create an Access ID for any account.

My wireless management is under one account and my landline management is under another account. I want to create an Access ID to mange them both, but it won't let me. How do I create an Access ID and link my existing accounts to it?


Former Employee


4.9K Messages

7 y ago

Hello, Junkman1968!


Thanks for posting. I'm sorry to hear you're having difficulty creating an Access ID and linking your different accounts. For detailed instructions on how to do so, click on the link below.


AT&T Access ID


Let me know if this helps!






4.1K Messages

7 y ago

What errors are you getting?

I had no issues creating my ID and linking my wireless and U-Verse together under one ID, once I read the error message I was getting at first. I was trying to use my cell phone number to control both accounts, and not clearly reading the error message that told me that the new ID could not start with a number. Once I read that, and chose an ID that started with a letter, it alll works just fine for me.
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