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Viccariclan's profile

New Member

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2 Messages

Sun, Sep 25, 2022 11:19 PM

Can not remember pin

I do not have my 4 digit pin, and lost my phone.

The verification not goes to my phone which I do not have.

any help would be great!

went to the store and online and they tell me there is no other way to access my account.

Accepted Solution

Official Solution

ACE - Sage

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101.8K Messages

2 months ago

Only a corporate store can help you recover your account, replace your phone and make a SIM card for your number.  

You should have enough ID, SS#, photo ID, address, and payment method, to prove its your account. 

Fl_retire

ACE - Professor

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2.6K Messages

2 months ago

Flash drive is your friends. I have all my login IDs, passwords, security questions with answers along with email address on all accounts.  Flash drive stored in secure locations. 

New Member

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2 Messages

2 months ago

Okay, the corporate store, not a problem.

he even said the other store could have done it but they don’t want to do the extra work.

sounds like going to corporate for any issues is the way to go.

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