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EtOgAbElLa's profile

New Member

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3 Messages

Tuesday, August 9th, 2022 10:21 PM

Can I recover my personal iPhone purchase receipt?

Hello, I have lost my iPhone purchase receipt. Could you please help me?

Accepted Solution

Community Support

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229.9K Messages

2 years ago

Hey there @EtOgAbElLa, we'll be happy to help you find your iPhone reciept. 

Did you place this order online or over the phone? If so, you can find the receipt in your email by searching "AT&T" in your inbox. Make sure to check both your spam and trash inboxes as well. If you placed this in store, then like @formerlyknownas mentioned, you'd need to go back to that location and request they reprint the reciept. This process typically requires your identification and account information, however.

Thanks for reaching out to the AT&T Forums, please let us know if you need anything else.

Dylan, AT&T Community Specialist

ACE - Sage

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116.1K Messages

2 years ago

Call at&t, or go to the store where you purchased your phone. Also if you purchase your phone at a physical store that is an AT&T authorized retailer AT&T does not have a copy of your receipt.

New Member

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3 Messages

2 years ago

I was forced to leave the country. And he came to Ukraine. I restored my iPhone and my girlfriend's icloud popped up. There is no access to it. Lost both mail and password. I want to somehow restore the purchase receipt. Has original box and phone. When I bought it, I also remember otherwise it was for my birthday, a gift for a girl.

Community Support

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229.9K Messages

2 years ago

Hi EtOgAbElLa, we are here to address your receipt inquiry!

 

Please visit our nearest AT&T Store and request a reprint of the receipt. We also recommend downloading your email application on your phone and contacting your email provider for steps to recover your password. 

 

We hope this helps! Reach back out to us if you have additional questions. Thank you for posting on the AT&T Community Forums!

 

Rhoda, AT&T Community Specialist 

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