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Payetonr194's profile

New Member


1 Message

Monday, December 5th, 2022 12:55 PM

Account access

Whilst attempting to sign into my NEW account I created for a new phone I purchased upon signing in for the first time it prompted me to verify a phone number that hasn’t been used in nearly a decade. Obviously I can’t verify that number and it won’t give me options for other verification methods. I understand this is a bug that’s happening to a lot of people and I would really appreciate access to this account. 

ACE - Sage


117.1K Messages

1 year ago

I've not seen this bug reported before. This isn't something that can be resolved on a customer populated Community forum. Please contact AT&T directly by dialing 611 from your phone.

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