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1 Message

Sunday, May 24th, 2020 4:11 AM

Access denied...

So, I am currently out of US trying to put a vacation hold for my mobile service.

I can't log in both website and AT&T app with the message...

"

Access Denied

You don't have permission to access "http://www.att.com/my/" on this server.

Reference #18.4dad2c17.1590293100.165e8b65

"

Can anyone help me with this....?

ACE - Expert

 • 

64.7K Messages

4 years ago

Sorry, no one can help. Account access is purposely blocked from most locations abroad. You can’t set up a vacation hold online, anyway, and if you are prepaid, there is no such thing as a vacation hold. Call the international support number for whatever it is you are trying to do.

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