Your Home and Signal Loss - Information from the AT&T Community
Learn how your home can affect your wireless signal
Your home can affect your signal. If you did not know that, now you do. Each home is different. The materials used to build it, where it is built, and the overall environment of your home can affect how the signal travels through it which in turn, may affect your call, text, and data experience.
The Pieces of Your Home
Metal is like kryptonite when it comes to signals. The reason, a wireless signal consists of radio waves. Metal conducts electricity and in turn, absorbs it. This means if your home has a metal roof, your LTE signal is affected. The best option to address this is Wi-Fi Calling. Check out my personal story about metal roofs.
The thicker a wall, the more trouble the signal has making to your home and through it. What is in the wall can impact service too, like metal beams, concrete, and rebar. Check out how my experience helping an AT&T customer.
Electronics emit electromagnetic interference. The more electronics, the more interference. So if you have a private office and have a lot of electronics, this may not only affect your wireless signal, but Wi-Fi as well. The same is for your office or business. There are many devices, computers, wiring, and when you factor in building design, it only adds to the trouble you may see. Read about my experience regarding electronics and wireless signals.
You may notice certain rooms get poor LTE signals. This could be caused by your roof, walls, ground elements, and electronics.
- Roofs: Depending on what your roof is made out of, can impact your reception.
- Walls: depending on the thickness of your walls and how they are made, can affect the signal. Especially if it is reinforced with rebar.
- Ground elements: Depending on what is under you can impact signals. Rocks, metals, even water can affect wireless signals.
- Electronics: Electronics emit electromagnetic interference. This can interfere with the wireless signal.
You factor in everything we mentioned above and dead spots, you can see why your service may not be the same while in your home, office, or even outside. Check out my story when a dead spot affected my ability to get text messages.
Inside vs Outside
If you notice your signal improves when you step outside, this is a good indicator that your home may be the culprit. If you have internet service, consider using Wi-Fi Calling. Especially when you factor everything above. The video below will give an idea of what we are talking about.
Did you recently experience signal loss?
Timing is everything.
- Did you drop your phone recently or around the time you noticed signal loss? If so, the components may be damaged.
- Were there any recent storms or loss of power? As we all know, some storms are not friendly and there is a chance a tower was affected.
- Did anyone get any new electronics? They can emit interference as mentioned above.
Improve your call experience by
- Utilizing Wi-Fi Calling
- Sometimes toggling Airplane Mode can improve service
- Understand where calls drop and improve the environment
- Turn off electronics not in use
- Improve your device's performance
ChrisZ, AT&T Community Specialist