Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
Check for service outages
Arteste's profile

Contributor

 • 

1 Message

Friday, April 24th, 2015 8:17 PM

Wireless coverage in SW Florida is getting MUCH WORSE!

I keep seeing ads for ATT which say stuff like "best 4G LTE" "most coverage" blah blah blah... Why is it that in a major market area (SW Florida) specifically Charlotte County, nestled in between Sarasota and Fort Myers, my coverage has been getting worse and worse as time goes by? The number of towers as seen online are diminishing and now, at the airport which I work at, PGD (Punta Gorda) I literally have NO RECEPTION whotsoever! If I wasn't grandfathered in to an unlimitted data plan that I can't get anywhere else I would have bailed on ATT YEARS ago! Get your freaking act together PLEASE!

Community Support

 • 

15.2K Messages

9 years ago

Hi there! @Arteste  Thanks for posting your concerns.

 

I’m sorry to hear you’re having issues with service in your area. So we can get this resolved, Please send me a private message by Clicking Here and include the following information:

 

Your cellular or account number

Your full name

The best date and time to contact you

 

Thanks!

Charise

Tutor

 • 

7 Messages

9 years ago

I'm dealing with the exact same thing, and I'm still in it for the unlimited data. Makes it hard to enjoy such perks though when you never have any flipping service. Especially when you have nothing but an open line of sight to the cell tower and still can't get a call to go out.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.