Check for service outages
ddruck807's profile

New Member

 • 

2 Messages

Wednesday, March 16th, 2022 5:55 PM

wifi calling not supported on my plan

I still have the mobile share advantage cell phone plan from ATT. They recently discontinued my microcell and my wifi calling doesnt work. I was told it is because it is not supported on my cell phone plan. Can anyone tell me if they have heard of this issue and if it is true? Thanks.

Accepted Solution

Official Solution

ACE - Sage

 • 

105.4K Messages

1 year ago

Wi-Fi calling is supported on AT&T branded Samsung phones, and a handful of unlocked Samsung phones, as listed.

Service capability of unlocked phones

GLIMMERMAN76

ACE - Expert

 • 

23.6K Messages

1 year ago

what phone?

New Member

 • 

2 Messages

1 year ago

Samsung Galaxy s10e

sandblaster

ACE - Expert

 • 

62.9K Messages

1 year ago

It’s not the plan, WiFi calling is supported on Mobile Share plans. My WiFi calling worked when I had Mobile Share.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.