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greerfam9290's profile

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1 Message

Fri, May 27, 2022 3:39 PM

Wi-Fi Calling for TCL 20 Pro 5G


I can't find the option to enable wi-fi calling on the TCL 20 Pro 5G... 4G LTE works fine around town, and wifi connectivity is fine. 

Wi-Fi calling is enabled as an addon in my AT&T portal, and it worked for the last phone I had with this SIM card.

Under the Calling section of Cellular Network Settings, VoLTE is the only option there.

Any ideas?




Community Support


196K Messages

3 m前

Hello greerfam9290, we'd be happy to help you with setting up Wi-Fi Calling on your phone.   


Check to make sure your device supports Wi-Fi Calling. Follow these steps to find out:

  1. Tap Settings on your phone, then tap Cellular (Apple devices) or Connection (Android devices).
  2. Check if Wi-Fi Calling's listed.
    • If it is, your phone can support it.
    • If not, your phone isn’t compatible.

Or, you can download a list of phones that support Wi-Fi Calling (PDF, 136KB).

Get more info on Wi-Fi Calling


Let us know if this helps, and thank you for contacting the AT&T Community Forums.


Jeff, AT&T Community Specialist

ACE - Sage


98.7K Messages

3 m前

Simple answer is neither At&t or Verizon let wifi calling work on every phone. 

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