Weak or Low Signal When Traveling - Help From the AT&T Community

Learn About Weak Signals From My Personal Experience 

Traveling, I do it. You do it. Everybody does it. Some of you do it more than the rest of us, in a decked-out, stylish van you bought. Or you put some love & care into a van and convert it into a traveling powerhouse. So what does traveling in a van have to do with AT&T and your signal? A lot!

In August, I joined a friend for a quick weekend in Colorado. We drove around the mountains, fished (caught nothing), and camped. I experienced a few things, the lovely views, trails, wildlife, and something our customers reach out to us about often, weak signal or no reception. While I was not expecting this, I understood why, it was the mountains, valleys, and the rocks. You are probably wondering, what do mountains, valleys, and rocks have to do with the signal? Quite a bit actually. Depending on the location of towers, and the terrain will impact how your service will work and may prevent the cell signal from reaching you. Mother nature is not the friendliest when it comes to electronics and electronic signals.

Why?

Mountains and valleys block signals. Over distance, it is normal for a signal to weaken. It is like trying to use your remote control for your TV a block away. Then you factor in the rocks and boulders, it affects the signal even more.

Learn causes and solutions for weak and no signals

• Buildings & Electronics and Deadzones They Cause
• Is your service slow or is it your phone?
• A phone with a virus slows you down too!
• Check coverage in your area
• Is there is an outage? It is easy to check!

ChrisZ, AT&T Community Specialist